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Tpski's avatar

Very interesting, thank you.

Despite the side effects, I think running an internal bug bounty program is a really smart move.

Tpski's avatar

Maybe with a reversed flow : not the one who finds the most, but the one in whom the least is found should be rewarded. I guess we can’t rule out other biases.

Gaurav Jain's avatar

The best way I’ve found is by using a combination of measures to counter Goodhart’s Law. I’ve also discussed it at length in the post that’s linked in the article, if you’re interested in checking it out.

Gaurav Jain's avatar

Agreed - no harm in the program itself. What matters is how the incentives are set and measured.

Luca Foppoli's avatar

I’m a firm believer of systems thinking applied to management, but had not thought it through as thoroughly as you did: thank you!

If interested, I wrote something in the same ballpark a while back - you can find it here: https://open.substack.com/pub/theintentionalmanager/p/the-hidden-enemy-of-change-your-systems?r=5bq0ac&utm_medium=ios

Gaurav Jain's avatar

Thanks for the share, Luca, will check it out